Privacy Policy

When you conduct business with Your Plumber, you can be assured that your privacy is protected. Your Plumber respects your right to control the collection, use and disclosure of your personal information.

Please read this privacy policy before using this site. By using the site, you are accepting the practices described in this privacy policy.

This policy may be changed at any time without notice. Your Plumber will post any changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

You are encouraged to review the privacy policy at anytime.

Information collection

You can visit all public areas of your-plumber.com without providing any personal information about yourself. your-plumber.com tracks only information based on a visitor's Internet Protocol address (IP). Information collected includes the date and time of visit, the type of Internet browser used to access the site, the country of origin and the referring URL address, as well as which of the Web pages on your-plumber.com you have accessed. This data is used to create statistics on site usage and to help develop your-plumber.com to display properly for the majority of our visitors.

We only collect personal information that I need for the following purposes:
To understand your needs and to meet those needs, to detect and prevent fraudulent activity on your-plumber.com, and to meet legal requirements and to protect both our customers and Your Plumber from legal action(s).

What information do you collect when I complete the "Book Your FREE Estimate" form?

The "Name", "Email", "Phone", "City", "Address", "Postal Code" and "Estimate Details" fields are required to complete the form. Other fields are optional.

Distribution of information

Your Plumber will only use or disclose your personal information with your consent. We will only retain your information as long as necessary to fulfill identified purposes.

Your Plumber may share information with government agencies or other companies helping us to investigate or prevent fraud. We may do so when: (1) permitted or required to do so by law; or, (2) preventing or attempting to prevent actual or potential unauthorized actions or fraud; or, (3) investigating past fraud. We will not however share user information with third parties for marketing purposes.

NOTE: Information about spammers, potential hackers, and others conducting questionable behavior will be provided to appropriate law enforcement officers for possible prosecution. Spammers, hackers, and others conducting questionable behavior (such as those using site-ripping software and spambots) will also be banned from this website and reported to appropriate authorities, solely at the discretion of the website owner and server owner.

Privacy policies of websites hyperlinked to from your-plumber.com

your-plumber.com may contain hyperlinks to third party websites. We are not responsible for the privacy practices or the content of such third-party websites or advertisers. We do not share any of the individual personal information you provide with the third parties to which your-plumber.com links. Please check with those websites to determine their privacy policy.

Safeguards

your-plumber.com is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, use, collection, disclosure or disposal. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of our commitment to protect the personal information we hold.

Privacy contact information

Your Plumber welcomes any questions or concerns about this privacy policy. If you have any such questions or concerns, please use the “Contact us” page.

your plumber
virus

COVID-19 UPDATE

Your Plumber Inc. is taking additional precautions to keep our customers and team members safe during the Coronavirus (COVID19) pandemic. Your Plumber 24/7 emergency plumbing services are still operational however our bathroom renovation services are on hold until the Ontario Government deems construction and renovation services essential.

In order to help flatten the curve we are following the guidance of the Centers for Disease Control and Prevention (CDC) and will be taking the following measures and precautions:

  • We will avoid close contact with you during your emergency plumbing service and respect the social distancing rules in place
  • Our team has enhanced our cleaning and disinfecting procedures and have increased our sanitization to help reduce the spread
  • Your Plumber team members will cover their face with a mask, wear gloves and not touch any surfaces
  • Our licensed plumbers will clean all surfaces and items before finishing your plumber service
  • Our team members have been advised not to come into work if they have any symptoms
  • We are confident that our services are safe and we will remain open to help with your plumbing emergencies and services

If you require emergency plumbing services please do not hesitate to contact us 24/7 by calling us at 519-973-4545.

We appreciate your business and support during this pandemic.

Regards,
Darcy Quick
Owner & Licensed Plumber
Your Plumber Inc.